MENADA APARTMENTS

Апартаментите, които предлагат в Грийн лайф са потресаващи. Пълно е с мравки, за осем дни не ни се смениха чаршафите и хавлиите,и нито веднъж не почистиха стаята. Мирише на мухъл, мебелите са обелени от към лайсни, няма Интернет и още и още. Силно Не препоръчвам

My vacation was ruined…There was no:1. toilette paper2. bed sheets3. private entrance as claimed4. pillow cases5. no kitchen towel or at least some paper towels.of course having a shampoo, soap for dish washing or washing machine would be too luxurious for this place…but! there was:1. a parking just behind the „terrace“ (so that everyone looks at you as they park)2. not very clean and not ironed at all duvet covers (which were layered on the bed to simulate bed sheets)3. there were 2 towels for two people, one of which we used as a pillow cover…The thing that disappointed us the most is the attitude of the hosts. As we said that we are not satisfied with the apartment, we were told that they will give us a full refund. I claimed it via Booking com—waited for 2 days—and they rejected it… So I had to stay 3 nights there. They were not picking the phone, I had to call 8 times to have an answer, one day the reception guy just hung up on me, when I called back, he said: „sorry, I have some very urgent thing to do, I‘ll get back to you soon“. of course he never called me back.Please keep in mind that as soon as you book your room, they will send you an email, that you have to take keys yourself in their central office on Sunny Beach.After unsuccessful attempt to call them, I came to their office. The lady that was there when I first came to take my keys was very polite. Although she told me as we arrived that there is a washing machine in the apartment, there was no…Anyways I asked why they rejected to give my money back. I received an answer „you were told“. At the same time I haven’t receive no official answer from them via booking com. I called booking com many times and they said that they do not have their reason as well. After I asked to talk to a manager or to the head of the office, the polite lady said to wait and went to the small room to the left. she came back and said that her manager (Attention!) doesn’t want to talk to me!!!! I stayed there for at least 1,5 hours to get in touch with the manager—after repeating the loop 4 times (the lady went to the small room 4 times to call the manager and came back with the same answer — our managers are „not willing to talk to the clients“!) the manager came. She offered my to get back 50% of the amount for the days I didn’t stay in the apartment. She never said sorry for me having no bed sheets and never explained why no one brought me toilette paper after 4 nights of staying in this apartment.the cherry on top:We had our sink in the toilette broken. On the third day without knocking on our door and without calling in advance, a man enters our apartment just in the middle of pur dinner and happily says: I am here to fix whatever is broken here!I hope that no one will be ever deceived so disrespectful by Menada Apartments as we were…

Изключително безотговорно отношение от към клиента. Една седмица и повече им е нужна да бъдат променени датите за престой. Мотат клиента, за да изтърве дадения срок за анулиране на резервацията. Цените не отговарят на качеството.НЕ препоръчвам!!!

Настанени сме с Блок 32, стая 32_39, в стаята гардероба се клати,ще падне, вратата на терасата е счупена, климатика тече и наводнява терасата,кабела за кабелната е отрязян,няма интернет,казаха,че ще отстранят проблема, трити ден вече никой не идва и само ни лъжат. Рецепционостката, с която разговярах беше супер невъзпитана и се държа аругантно(не е българка).

This was definitely the worst apartment I have ever rented. We left right after the first night and 2 days after I still haven't received the refund they promised. They claim to have conducted the refunds, but my bank said that I won't receive my refunds because there was any mistake when they conducted the transaction. Even though they talked personally to the customer support of my bank on a loudspeaker by my phone and the bank operator said what their mistake was, they declined to conduct the refund again and told me just to wait.These were the most significant problems in the apartment that made us leave:- a night lamp started producing smoke at around 5 am in the morning;- mosquitos and lack of mosquito protection of the windows;- ants that attacked our dog's specialized food;- spider webs with living spiders at the corners of the ceiling;- fridge that was in a kitchen shelf (which made it heat);- The electricity was twice cut off for seconds;- TV with a very bad picture and only two channels;- broken blinds that made the morning sunlight prevent us from sleeping;- the matress was really very firm which made sleeping nearly impossible;- we needed to clean everything on our own when we came.

Хора ужасно е!!!!Мръсно,гнусно и мирише.Пращаш предварително +100лв депозит за който научава намясто в офисътим в Слънчев бряг. Кото отидеш намясто в Ахелой и искаш да се откажеш при вида на стаичката от 7-8 кв. ти казват, че ще ни удържат 1 нощувка и 30% от цялата цена!Не се лъжете по ниската цена и не реалните снимки в Букинг.

Noone told me that I have to go 8 Kms away from the room to get the keys from the apartment,if you go there by bus you may have this surprise and also they take deposit 1/4 of the room value so becare to take enough money with you.booking doesn't say anything about this

.The accommodation was close to the beach, but away from the city center.1.Internet there was no though it writes that there is not so we had to buy 40eva for 7days2. Seven days nothing has been changed or cleaned, but having in mind that it is apartment accommodation around3. There is no cable TV in the 21st century, more precisely there is no TV.4. The shower does not work in the bathroom5. The climber did not workEverything to consider very badly and I do not recommend it.

Ужасно преживяване! Мръсно и смрад,... Ако искате да разтегнете диваните забравете за маса! Няма рецепция! За ключовете се пътува да Слънчев бряг.. Искат и депозит от 100лв....Почистване няма, но искат 10 евро! Тоалетна хартия- края на топчето!

Асаньора в сградата не работи. Настаняването е след 15 часа и офиса е на 2км от хотела. Взимането на ключа за стаята е приключение...